How Payfit Speeds Up SDR Ramp-Up and Saves 3 Hours of Coaching per Week Thanks to Modjo

"As a manager, I save around three hours per week with Modjo when it comes to coaching my teams."

Julia Mediano, SDR Manager, Payfit.

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With Modjo, Payfit can:

• Save 30 minutes per day on follow-up emails thanks to automation.
• Reduce onboarding time for new SDRs from 12 to 10 weeks.
• Identify and analyze key call moments for targeted feedback.
• Free up 3 hours of managerial time each week to strengthen coaching.

Context

Founded in 2015, Payfit is a SaaS solution that digitalizes payroll and HR management for SMEs. Known for its innovation and ease of use, the company joined the ranks of French unicorns in 2022. For the past 4 years, Modjo has been supporting Payfit’s teams in their European expansion.

The Challenge: Time-Consuming Processes for Sales Reps and Managers

Before Modjo, the Sales Development Representative team faced several challenges:

• Manual and time-consuming follow-up emails after each call, often neglected.
• Lengthy onboarding, with intensive shadowing lasting 12 weeks.
• Managerial coaching scattered across multiple tools, making feedback slow and imprecise.

“Before using Modjo, searching, replaying, and giving feedback were done manually, switching from one software to another, which was very time-consuming.”

Julia Mediano, SDR Manager, Payfit

The Solution Deployed with Modjo

• Email Follow-up: automatic generation of customizable follow-up emails, ensuring smooth and systematic communication with prospects.
• Modjo Library: centralization of best sales practices to accelerate new hires’ ramp-up.
• Smart Call Reviews: AI-powered identification of key call moments to provide targeted and effective feedback.

“It’s honestly amazing, because it saves them 30 minutes a day and encourages sending emails that weren’t always being sent.”

Julia Mediano, SDR Manager, Payfit

Results & Impact

• 30 minutes saved per day on follow-up emails.
• 2 weeks saved in onboarding time for new sales reps.
• 3 hours of managerial coaching time saved every week.
• Noticeable improvement in sales performance:

“In June, one of my team members was at 60% of their target compared to 105% in July. Thanks to Call Reviews, we identified that their pitch and discovery phase were not strong enough during calls with prospects.”

Julia Mediano, SDR Manager, Payfit

“I truly recommend Modjo to all managers who lead sales teams doing phone prospecting, handling a high volume of calls, and who need to quickly transform junior teams.”
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Julia Mediano, SDR Manager, Payfit

👉 If you too want to save managerial time and accelerate your sales team’s performance, request a demo of Modjo.

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