Qonto addresses new markets and continuously trains their teams

“Just like having a customer relationship management tool to equip your sales teams, having Modjo has now become essential for any sales organization experiencing rapid growth and constantly striving for continuous improvement.”

Dorothée Leconte, Sales Director France, Qonto

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With Modjo, Qonto can:

• Quickly adapt its sales strategies to explore new markets
• Align its sales and product teams thanks to concrete, documented customer feedback
• Accelerate onboarding and upskilling of new sales hires
• Boost productivity, saving several hours per employee each week
• Foster inclusion through automatic translation of conversations into more than 90 languages

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Company Background

Founded in 2017, Qonto has become the European leader in financial management for small and medium-sized businesses in just a few years. The company now serves more than 400,000 clients in France, Germany, Italy, and Spain. Its mission: give entrepreneurs and SME leaders back the time and energy they need to focus on their business. Since 2021, Qonto has been part of the Next40, a group of the future global technology leaders.

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The Challenge

One of Qonto’s major goals today is to adapt its sales organization to support growth and expansion into new market segments. Historically, Qonto’s solution targeted freelancers and small businesses. Today, the company also aims to meet the needs of larger organizations.

In a highly competitive Fintech market, Qonto faces several challenges:

• Exploring new market segments beyond freelancers and small businesses
• Understanding the needs of new customer profiles to adapt sales messaging
• Ensuring rapid upskilling of new sales hires
• Maintaining motivation and performance of teams over time
• Encouraging collaboration in a fast-growing and highly international organization

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The Solution with Modjo

• Cross-team collaboration: sales reps share customer feedback directly with the Product team to shape the roadmap.
• Coaching and training: listening and analysis modules accelerate onboarding and spread best practices.
• Productivity: each employee saves about four hours per week, allowing them to focus on selling.
• Inclusion and diversity: translation of conversations into 90+ languages streamlines collaboration across a team representing more than 40 nationalities.

“Someone joining my team can easily gain three months of performance thanks to Modjo—both in how they structure their pitch and in how they improve it.”

Fanny Lemaistre, Team Lead KAM, Qonto

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Results & Impact

• +3 months of performance gained right from onboarding new sales hires
• 4 hours saved per week per employee thanks to automation and knowledge sharing
• Stronger alignment between sales and product teams, ensuring decisions are grounded in real customer feedback
• A reinforced culture of continuous improvement, with better integration of diverse talent

“This year we focused on improving productivity and performance. Each person on my team should save about four hours a week, which is huge. It especially helps my team focus on their main task: selling.”

Fanny Lemaistre, Team Lead KAM, Qonto

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Qonto shows how a hypergrowth sales organization can rely on Modjo to remain high-performing, inclusive, and customer-focused.

👉 If you too want to accelerate your growth and give your teams a lasting edge, request a demo of Modjo.

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