Knowify Gets 60% Positive Replies with Modjo MCP

THE PROBLEM

When deals stalled, Knowify reps used to scroll back through months of calls, hunting for a reason to reach out. Most stalled deals just sat there getting colder.

Then, Knowify built the RecoveryAgent with Modjo and connected it to Clay via Modjo MCP.

THE RESULTS

• 15% Reply Rate
• 60% of Replies are Positive
• 9% of Lost Deals Returned to Pipeline

HOW IT WORKS

• A deal stalls. The RecoveryAgent reads all context on a stalled deal, and writes a brief: what was said, who objected and why it went cold.
• That brief is sent to Clay via Modjo MCP.
• Clay writes the outreach email based on the context from the RecoveryAgent. No rep opens the CRM, a transcript, or an email.
• Deals that were dead a month ago land back in a rep’s pipeline, fully automated with no intervention.
• The engine holds up thanks to Modjo’s extensive deal context and seamless MCP. The RecoveryAgent contextualizes the deal, pulling out essential information, and Modjo MCP  connects directly to Knowify’s existing tools. Clay and Claude have direct access to the deal specifics.
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BUILD SYSTEMS OVER HABITS

This is what reactivation looks like when it's built as a system. The backbone of this personalized outreach engine is Modjo’s extensive knowledge of the deal context and the direct connection to the existing stack. The RecoveryAgent takes all deal information: all call transcripts, emails, deal history, and account context, and pulls out the most important aspects of each deal. When sent toKnowify’s existing stack via Modjo MCP, it gives a clear outline for how to structure personalized content. Modjo adds the essential context layer that makes this kind of personalization possible, and the MCP connects to tools that can scale it.

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Knowify built the RecoveryAgent for stalled deals. Your problem might be something else. Either way, Modjo gets you the context that matters, the agent you build turns that context into action, and Modjo MCP makes it all possible by connecting to the AI tools already sitting in your stack.

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"This wouldn't have been possible without Modjo MCP. It's the first recovery motion we've seen that really works, because we can be very specific for each one and very knowledgeable.”

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